1. Shipping Update: Online Chocolate Sales
June 26, 2020
As of June 29, 2020, AlbertaCannabis.org will be temporarily halting the online sales of edible cannabis chocolates during the summer months, as we cannot guarantee the stability and quality of cannabis products that are susceptible to melting during delivery.
We encourage online customers to visit a local licensed cannabis store to purchase these products. To find the retailer nearest to you, check out our store locator.
If you have any questions or concerns, please don’t hesitate to reach out to the Alberta Cannabis Call Centre at 1-855-436-5677. Our agents are also taking your emails at email@example.com and will make every effort to respond within 1-2 business days.
2. AgMedica Bioscience Voluntary Product Recall
June 8, 2020
Consumers that purchased AgMedica Bioscience Sparkling Beverage, Vertical Pomegranate Blueberry beverage – Lots EXPE-18-20073B1, EXPE-18-20074B1, EXPE-18-20105B1 and EXPE-18-20106B1 – and Vertical Lemon Lime beverage – Lots EXPE-18-20075L1, EXPE-18-20076L1 and EXPE-18-20076L2 are asked to return their product to the retailer where it was purchased for a refund.
If the product was purchased from AlbertaCannabis.org, please contact the Alberta Cannabis Call Centre at firstname.lastname@example.org for your refund. We’ll make every effort to respond within 1-2 business days.
Please note that the cause of the recall does not pose a hazard to the health of consumers. The units in the specified lots may contain a cannabis product with a lower THC content than the labelled THC total.
Retailers that purchased AgMedica Bioscience Sparkling Beverage, Vertical Pomegranate Blueberry beverage – Lots EXPE-18-20073B1, EXPE-18-20074B1, EXPE-18-20105B1 and EXPE-18-20106B1 – and Vertical Lemon Lime beverage – Lots EXPE-18-20075L1, EXPE-18-20076L1 and EXPE-18-20076L2: Remove the recalled products from store shelves and clearly mark the products as ‘Do Not Sell – Recalled Product’. Set the product aside in a safe area of your storage space until AGLC is able to issue you a Return Merchandise Authorization (RMA) or provide you with further instructions for handling it.
Please note that AGLC has temporarily stopped accepting returns of product from retailers. Please contact the Alberta Cannabis Call Centre to initiate the RMA process.
Product: AgMedica Bioscience - Pomegranate Blueberry Sparkling Beverage – 55 ml
CNB Number: CNB-01701027
Lot Numbers: EXPE-18-20073B1, EXPE-18-20074B1, EXPE-18-20105B1, EXPE-18-20106B1
Product: AgMedica Bioscience - Lemon Lime Sparkling Beverage – 55 ml
CNB Number: CNB-01701033
Lot Numbers: EXPE-18-20075L1, EXPE-18-20076L1, EXPE-18-20076L2
See Health Canada's notification here.